Last updated: 15/10/2025

Welcome to Midaswel Fitness (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and, where applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.midaswelfitness.com, use our services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information necessary to provide our fitness services, communicate with clients, and ensure safety and quality.

1.1. Information You Provide to Us

We may collect the following information directly from you:

• Name, email address, and phone number
• Payment information (via PayPal)
• Details entered into our fitness app (provided after purchase)
• Health and fitness information, including:
  • PAR-Q (Physical Activity Readiness Questionnaire) responses
  • Fitness goals
  • Injury history
  • Nutrition or lifestyle details
• Information shared through Calendly bookings (e.g. consultation notes, preferred time slots)
• Any other details you voluntarily provide when contacting us
   

1.2. Automatically Collected Information

When you visit our website, we may collect limited technical data such as:

• Browser type and version
• Device type
• IP address and country
• Date and time of visit

We do not currently use cookies, analytics, or advertising trackers.

1.3. Information from Third Parties

We may receive limited information from:

• PayPal – to confirm and process payments
• Calendly – to manage appointment scheduling
• Our App Provider – which hosts client fitness information (all data handled securely within that app’s privacy system)
   

2. How We Use Your Information

We use personal information to:

• Deliver our fitness and coaching services 
• Process payments and bookings
• Communicate with clients regarding services, updates, or inquiries\
• Track health, progress, and performance through our fitness app
• Ensure participant safety and manage risk
• Maintain accurate business and training records
• Comply with legal and insurance obligations
   

If we introduce email marketing in the future, we will only send promotional content with your explicit consent, and you will always have the option to unsubscribe.

We will never sell or rent your personal information.

3. Legal Basis for Processing (GDPR)

If you reside in the European Union or European Economic Area, we process your personal information based on one or more of the following legal grounds:

• Consent – you have provided clear permission for a specific purpose 
• Contract – processing is necessary to provide services or products you request
• Legal obligation – to comply with laws or regulations
• Legitimate interest – for reasonable business purposes that do not override your privacy rights
   

4. Disclosure of Information

We may disclose your information to:

• Service providers that help us deliver our services (e.g. PayPal, Calendly, fitness app provider) 
• Professional advisors such as accountants or insurers (where relevant)
• Authorities or regulators where required by law
   

All third parties we work with are required to safeguard your information and only use it for the purposes we specify.

5. International Transfers

We provide services to clients worldwide. Your personal information may be processed in or transferred to countries outside your residence (e.g. where PayPal or our app provider hosts data).

We ensure these providers maintain appropriate data protection standards in line with New Zealand law and GDPR requirements.

6. Data Retention

We keep personal information only as long as necessary for:

• Delivering our services and maintaining client relationships 
• Meeting legal, tax, or insurance obligations
• Record-keeping and business continuity

When your information is no longer needed, we securely delete or anonymise it.

7. Security

We use reasonable technical and organisational measures to protect your personal information, including:

• Encrypted communication (SSL/TLS)
• Secure cloud storage
• Restricted staff access to sensitive data
• Data security practices within our app and booking systems

While we take these precautions, no system is completely secure. You are encouraged to protect your personal devices and passwords.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you 
• Request correction of any inaccurate information

If you are located in the EU/EEA, you may also:

• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with your local data authority
   

To exercise your rights, please contact us at midaswelfitness@gmail.com. We may require verification of your identity before processing your request.

9. Children’s Privacy

Our services are designed for adults. We do not knowingly collect personal information from anyone under 18 years old online.
We only train minors in-person, and any related information is gathered directly from parents or guardians with consent.

10. Links to Other Websites

Our website may include links to third-party platforms such as PayPal or Calendly.
We are not responsible for the privacy practices or content of those external websites and recommend reviewing their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, or legal requirements.
Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions, requests, or concerns regarding your privacy, please contact:

Midaswel Fitness
📧 Email: midaswelfitness@gmail.com
🏠 Address: 50 Waerenga Road, Te Kauwhata, New Zealand